whatsapp marketing10 min read
WhatsApp vs SMS for Business: Complete Comparison (2026)
Objective comparison of WhatsApp and SMS for business messaging. Open rates, costs, automation, and which to use in each region.
Apr 3, 2026Read Article →
How to Connect WhatsApp to WhatsTeam: Choosing the Best Method
WhatsTeam offers you three different ways to connect a WhatsApp number, giving you the flexibility to choose what works best for your business:
- Transfer your own WhatsApp number
- Create a new WhatsApp number
- Connect your WhatsApp number with Coexistence
In this article, we will help you decide which connection method best suits your business needs and move forward with the setup.
Why Connect to WhatsTeam?
Integrating WhatsApp with WhatsTeam unlocks powerful features to streamline your communication and boost efficiency:
- Automate lead qualification - Capture and qualify leads effortlessly, saving time and improving conversion rates.
- Seamless business integration - Connect WhatsApp with your CRM, email marketing, and other business tools.
- Instant FAQ responses - Provide automated answers to common customer questions, improving support speed and satisfaction.
- Centralized and secure communication hub - Manage all WhatsApp conversations in one organized, secure place for better customer engagement.
Take your WhatsApp strategy to the next level with WhatsTeam and enjoy a smarter, more efficient way to connect with your audience!
Important General Guidelines
Before you begin, here are a few key points to keep in mind. These general rules apply to all connection methods:
- Your chat history will not transfer to WhatsTeam. However, you can create a backup for both iPhone and Android.
- WhatsApp Business App features (e.g., contact lists, video messages, audio calls, group messaging) will be lost upon connection.
- WhatsTeam connects to WhatsApp through Meta's Cloud API, enabling seamless automation and integration with the WhatsTeam platform. If you're using the coexistence setup, your number is connected to both the Cloud API (via WhatsTeam) and the WhatsApp Business App.
Choosing the Right Method
To make your decision easier, we've put together a detailed comparison table outlining the pros and cons of each method. Simply analyze what fits your business needs best, and get started with your preferred setup.
| Connection method | Pros | Cons |
|---|---|---|
| Migrate your own WhatsApp number | Continue using your existing number. Maintain brand consistency. Get access to the WhatsApp Business API, allowing for greater automation and analytics. | WhatsApp Business App access will be lost; the app will stop working with this number after connection. Country restrictions: certain countries are not eligible to use the WhatsApp Business Platform. |
| Purchase a new number | Get a dedicated business number exclusively for WhatsApp. No interruptions—keep your personal and business communications separate. | Additional monthly cost for purchasing a new number. One-time use only. If you have existing customers, you'll need to notify them of your new number. |
| Connect with Coexistence | Continue using your existing number while benefiting from WhatsTeam automation. Maintain brand consistency. Enjoy the best of both worlds—WhatsTeam's automation plus the WhatsApp Business App experience. Sync contacts from the WhatsApp Business App with WhatsTeam. | Unsupported in certain countries and regions. Some WhatsApp Business App features will be unavailable after connection. |
Detailed Guides for Each Method
- Transfer your number: Learn the full step-by-step process in our Transfer Your WhatsApp Number guide.
- New number: Get started with a fresh number using our Connect a New Number to WhatsApp guide.
- Coexistence: Keep using the WhatsApp Business App alongside WhatsTeam with our WhatsApp Coexistence Guide.
Verify Your WhatsApp Business Account
Want to build trust and credibility with your audience while unlocking the full potential of your WhatsApp Business account? Verification is key! Without it, you may face limitations—for example, if your Display Name isn't approved, your account could be restricted to just 250 conversations per month instead of 1,000 or more.
Verifying your WhatsApp Business account not only confirms your authenticity but also reassures customers that they're engaging with a legitimate business. A verified account boosts brand credibility, enhances customer confidence, and ensures a smoother, more professional interaction experience.
Ready to Get Started?
No matter which connection method you choose, integrating WhatsApp with WhatsTeam is a game-changer. Whether you want to maintain your existing number, get a fresh start with a new one, or enjoy the flexibility of Coexistence, WhatsTeam empowers you with automation, efficiency, and a seamless customer experience.