Official WhatsApp Business API

Migrate to WhatsApp Business API

Keep Your Number. Keep Your Chats.Migrate your existing WhatsApp Business number to the official API in minutes. No ban risk, chat history preserved, mobile app continues working.

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Connect via Facebook • Official Meta Partner • Free trial included

Quick Overview

To migrate your WhatsApp Business number to the API, you need the WhatsApp Business App, a Facebook account, and your mobile phone. The process takes about 5 minutes: connect via Meta, verify your number, and your existing chats and contacts stay intact. Your mobile app continues working alongside the API.

Why Migrate to WhatsApp Business API?

Unlock powerful features while keeping everything you already have

No Ban Risk

Official WhatsApp API integration eliminates the risk of bans and disconnections that can occur with unofficial methods.

Keep Chat History

Continue having access to all your chats and contacts on both the mobile app and WhatsTeam. Your conversation history is preserved.

Keep Current Number

Continue using your WhatsApp Business mobile app while also leveraging the official API. No need to register a new number.

Easy Setup

Complete the migration in minutes with our simple guided process. No technical expertise required.

What You Need to Get Started

Make sure you meet these requirements before starting the migration

1. WhatsApp Business App

You must be using the WhatsApp Business App (not personal WhatsApp) on your phone. If you're using personal WhatsApp, see the Pre-Migration section below.

2. Facebook Account

You need an active Facebook account linked to your business. This is required for the Meta authentication process.

Go to Facebook →

3. Mobile Phone Access

You will need your mobile phone during the migration to link your current WhatsApp Business number.

The number setup process is easy and can be completed in minutes following the onboarding steps.

Important Information

Important Limitations to Acknowledge

These features will NOT be available via the API but WILL continue to work on your mobile app

Groups Messaging

Groups management and messaging will only be available via the mobile app. You cannot send or receive group messages through the API.

Channels Messaging

WhatsApp Channels messaging will only be available via the mobile app.

User Status (Stories)

Viewing and posting status updates will only be available via the mobile app.

Template Message Pricing

Meta charges for pre-approved template messages sent via the API. Certain restrictions and additional costs apply to outbound messages.

Linked Devices Disconnection

Existing linked devices (WhatsApp Web/Desktop) will be disconnected during the migration. You can reconnect them after completion.

Learn more about limitations when using and WABA Cloud API

Pre-Migration: Personal to Business App

If you're currently using personal WhatsApp, first migrate to WhatsApp Business App

Skip this section if you're already using the WhatsApp Business App.

Back up your chat history

Open WhatsApp on your phone and create a backup of your chat history:

Go to Settings → Chats → Chat Backup
Tap Back Up Now
Wait for the backup to complete

Download WhatsApp Business

Download the WhatsApp Business app from your device's app store:

Download for Android (Google Play)Download for iOS (App Store)

Verify your number

Open WhatsApp Business and verify your phone number:

Open the WhatsApp Business app
Accept the Terms of Service
Enter your phone number
Verify with the SMS code

Restore your chat backup

When prompted, restore your chat history from the backup you created:

WhatsApp Business will detect your backup
Tap Restore to recover your chats
Wait for the restoration to complete

Success

What Happens After Migration

Here's what you can expect once your WhatsApp number is successfully migrated

Your mobile app continues to work normally

You can still use the WhatsApp Business app on your phone for one-to-one messaging, groups, channels, and status updates.

Messages are synchronized

Messages are synced between the platform and your phone. Messages sent via the API appear in your WhatsApp Business App, and vice versa.

Advanced features are now available

You can now use:

Outreach messaging campaigns
Automated chatbots and flows
Team inbox collaboration
API integrations
Message templates
Analytics and reporting

Reconnect linked devices

If you had WhatsApp Web or Desktop connected, you'll need to reconnect them:

Open WhatsApp Business on your phone
Go to Settings → Linked Devices
Tap Link a Device
Scan the QR code on WhatsApp Web/Desktop

Troubleshooting & Common Issues

Solutions to common problems you might encounter during or after migration

For numbers using Coexistence (WhatsApp Business App + Cloud API)

Remove access in Meta Business Suite: Log in to Meta Business Suite → Settings → Accounts → WhatsApp accounts → Select WABA → Partners tab → Manage → Remove access
Disconnect from WhatsApp Business App: Open WhatsApp Business → Settings → Account → Business platform → Select partner → Disconnect

For numbers registered exclusively for Cloud API (non-coexistence)

Log in to Meta Business Suite → Settings → Accounts → WhatsApp accounts
Select WABA → WhatsApp Manager → Locate number → Click trash icon to delete

Ensure you have a stable internet connection
Check that your Facebook account is in good standing
Verify that your WhatsApp Business App is up to date
Try again from the beginning

Ensure synchronization has completed
Check that you shared conversation history during setup
Remember that media older than 14 days cannot be synchronized
New messages should sync automatically

Frequently Asked Questions

Quick answers to common questions about WhatsApp Business API migration

Yes. The migration to WhatsApp Business API is permanent. Once migrated, your number operates exclusively through the official API, which provides enhanced reliability, compliance, and business features.

No. Your contacts remain on your phone and in the WhatsApp Business App. Contacts that have been synced will also be preserved.

The migration process typically takes 5-10 minutes. Message synchronization may take longer depending on your chat history size.

The Coexistence feature is not available for businesses in Nigeria and South Africa (as identified by the Business App phone number).

Numbers using Coexistence have a fixed throughput of 5 messages per second to remain compatible with the WhatsApp Business app.

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