Recover abandoned carts, send order updates, and provide instant support — all through WhatsApp. Join e-commerce stores worldwide already selling more on WhatsApp.
Start selling on WhatsApp in 4 simple steps
Connect your Shopify or WooCommerce store in minutes, or use Zapier for other platforms
Create message templates for cart recovery, orders, and promotions
Turn on automated flows for abandoned carts, order updates, and support
Monitor recovery rates, revenue generated, and customer engagement
From cart recovery to post-purchase flows — built for e-commerce teams
Automatically message customers who left items in their cart. Achieve higher cart recovery rates with personalized WhatsApp reminders.
Keep customers informed with instant order confirmations, shipping updates, and delivery notifications. Industry-leading open rates far above email.
Manage your product catalog via API or from the WhatsTeam interface, and share it directly in WhatsApp. Let customers browse, ask questions, and order without leaving the chat.
Provide instant support with AI chatbots and seamlessly hand off to human agents. Resolve issues faster, increase satisfaction.
Segment contacts by purchase tags, order history labels, and behavior-triggered flows. Send the right message to the right customer at the right time.
Create automated conversation flows for upselling, cross-selling, and post-purchase review requests. Sell while you sleep.
Explore the features that power your WhatsApp e-commerce strategy
Real WhatsApp conversations that drive sales
Automatically remind customers about items left in their cart
Hi Sarah! 👋 You left some amazing items in your cart: 👗 Summer Dress - $49.99 👜 Leather Bag - $89.99 Complete your order now and get 10% off! 🎉
14:30 ✓✓Oh yes! I forgot about those. Can I still get the discount?
14:32Absolutely! Here's your 10% off code: COMEBACK10 Your cart is waiting 🛒 https://store.com/cart/abc123
14:32 ✓✓Keep customers informed at every step of the delivery process
✅ Order Confirmed! Order #TS-7821 📱 iPhone 15 Pro Case 💰 $29.99 Estimated delivery: Dec 15-17
09:15 ✓✓🚚 Your order has shipped! Tracking: FX-849271635 Carrier: FedEx Track here: https://track.co/FX849
11:30 ✓✓Thanks! Love the real-time updates 👍
11:45Automated product suggestions based on past purchases and contact segments
Hi Emma! Based on your last purchase, you might love these: ✨ 1️⃣ Vitamin C Serum - $34.99 2️⃣ Hydrating Mask - $19.99 3️⃣ Eye Cream - $27.99 Reply with the number to learn more!
10:00 ✓✓1
10:05🌟 Vitamin C Serum Brightens skin, reduces dark spots, and boosts collagen. 4.8⭐ (2,340 reviews) 💰 $34.99 (20% off with code VIT20) Add to cart? Reply YES!
10:05 ✓✓Collect reviews and feedback after delivery to boost social proof
Hi Mark! Your Standing Desk was delivered 3 days ago. How are you liking it? 😊 ⭐⭐⭐⭐⭐ Rate your experience! Reply 1-5 stars
16:00 ✓✓5! Absolutely love it. Best purchase this year!
16:20Amazing! 🎉 Would you mind leaving a quick review? It helps other customers: https://store.com/review/desk123 As a thank you, here's 15% off your next order: THANKS15 💝
16:20 ✓✓Everything you need to know about WhatsApp for e-commerce.
When a customer adds items to their cart but doesn't complete the purchase, WhatsTeam automatically sends a personalized WhatsApp message after a configurable delay (e.g., 1 hour). The message includes the items left in the cart, a direct link to checkout, and optionally a discount code to incentivize completion.
WhatsTeam integrates natively with Shopify and WooCommerce. For other platforms — including Magento, PrestaShop, or custom stores — use our REST API, Zapier, or Make connectors to sync orders, customers, and cart events.
Yes. WhatsTeam uses the official WhatsApp Business API with Meta-approved templates. All messages require customer opt-in, and our platform includes automatic opt-out handling, consent management, and GDPR compliance tools.
WhatsTeam offers plans starting free for small stores. WhatsApp charges per-conversation fees that vary by country and conversation type (marketing, utility, service). Marketing conversations typically cost $0.01-0.08 per message. The ROI from cart recovery alone usually exceeds the cost.
Yes! You can send rich media messages including product images, PDFs, videos, and interactive catalog lists. Customers can browse your products directly within WhatsApp and add items to cart without leaving the conversation.
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