Stop Configuring WhatsApp Business. Just Talk to It.

You didn't get into business to configure messaging software.

You wanted the lead answered before it wandered off to a competitor. You wanted to stop typing the same three replies forty times a day. You wanted to shut the laptop at six without lying awake wondering what slipped through.

For years, getting there meant treating WhatsApp like a software project: an application to a Meta-approved provider, a developer, weeks of plumbing before the first message went out. So plenty of small teams did the rational thing and kept doing it by hand, on a personal phone, at midnight. The rational thing is usually the expensive one.

WhatsTeam gave all of that a proper home: one inbox, your whole team, the official WhatsApp Business API and the dashboard you actually run the day from. There's also a newer way in: WhatsTeam Agent Skills, free and open source.

You don't have to set them up. You just ask.

"Send tomorrow's reservation reminders to everyone booked for Saturday." "Answer the easy questions yourself and only ping me when it matters." "Tell me the second a new order lands."

You say what you want, in the words you'd use with a colleague. Your AI agent (Claude, Cursor, Codex and 30-odd others) picks the right WhatsTeam tools and does it, on the official WhatsApp Business API, staying inside Meta's rules without you having to learn them. The skill read the manual so you don't have to.

Two words in that paragraph deserve a plain explanation. An AI agent is an AI app that can take actions for you, not just chat. A skill is a short set of instructions that teaches it one job, the way you'd brief a new colleague.

What you're actually getting

Twenty-three skills, grouped by the job they do, not by some feature list.

The everyday stuff: the inbox, messaging, campaigns, contacts, labels, your team, who gets which chat, canned replies, after-hours replies and reports on how the inbox is doing. Seven playbooks written for an actual trade (e-commerce, sales, support, real estate, restaurants, logistics and marketing) instead of "businesses" in general. And if you're leaving Twilio or Wati, a guided way out with the code written for you.

Then there's the one everybody asks for.

An AI agent that knows when to shut up

Everyone wants the bot that answers customers on WhatsApp. This is the version built to survive a Monday morning, not the one that looks clever in a demo.

It answers inside the 24-hour window (the 24 hours after a customer's last message, when WhatsApp lets you reply freely). It handles the boring, repeated questions. And the part most bots skip: it knows when to step aside. The moment a chat turns into a refund, a price negotiation or a complaint, it hands the conversation to a person and gets out of the way.

We're not going to tell you it replaces your team. A bot that talks confidently about everything is the quickest route to a furious customer and a number Meta quietly restricts. On WhatsApp, the spammer's punishment was never a fine. It's a dead number. That lesson is built into the skill.

So the promise is smaller, and true: nothing sits unanswered, and your people spend their hours where a human actually changes the outcome.

Two minutes to try it

In Claude Code (Anthropic's app for working with Claude on your computer), paste these two lines into the chat, one after the other:

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/plugin marketplace add whatsteamhq/whatsapp-claude-skills
/plugin install whatsteam-skills@whatsteam

In other AI tools that support skills, ask whoever set up the tool to run this one line in a terminal (the text window developers use), or run it yourself if you are comfortable with that:

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npx skills add whatsteamhq/whatsapp-claude-skills

That drops in all 23 skills and wires up the WhatsTeam MCP server. MCP is the standard way for an AI app to reach your other tools, and here it's the bridge between your agent and your WhatsApp.

The skills sign in with your WhatsTeam API key, a password made for apps. If you don't have one yet, ask your agent to set up WhatsTeam: the setup skill walks you through creating the key in WhatsTeam (under Developers, then API keys) and saving it where the skills can find it.

Then ask your agent to list your WhatsApp numbers and you're moving. Prefer to browse first? Every skill and what it does is listed on GitHub.

A few true things, so you don't have to wonder

It's genuinely free. MIT-licensed (an open-source licence that lets you use and change the code), on GitHub, yours to copy and bend to your business. You bring a WhatsTeam account. For the AI agent, you can use the AI assistant built into WhatsTeam, or run your own small service with a key from your AI provider.

It runs on the official WhatsApp Business API. It's built for the number your business actually depends on, not a workaround that connects by scanning a QR code.

And it won't turn you into a spammer. The campaign skills are written to message only people who asked to hear from you, and to honour "STOP" the first time. That isn't a compliance footnote. It's the difference between a channel that keeps paying off and a number that gets switched off.

Who this is for

If you run the whole operation out of a WhatsApp inbox (the founder doing everything, the ops lead holding it together, the one-person agency punching above its weight), this was built for you. Not for the enterprise with a procurement committee and a six-week rollout.

Connect a number, install the skills, and tell your agent what you want out loud.

Start free at app.whats.team/register. The trial lasts 14 days and you don't need a card.